This workplace English course online helps you communicate with more confidence at work in Australia. It is for people who use English as an additional language, at about an intermediate level, and it is self-paced.
Who this course is for
- People who use English as an additional language and work in Australia
- Learners who want to work in an Australian workplace
- Intermediate learners who can hold a simple conversation
- Anyone who wants phrases for calls, emails and meetings
What you'll learn
- Use polite phrases to greet people, make small talk, ask for help, ask for clarification and check understanding
- Answer and make work phone calls, take and leave clear messages, and say names, numbers, dates and times in Australian formats
- Write clear, polite work emails and messages with a good structure, a clear request and the right tone
- Give opinions, agree and disagree politely, and take turns in meetings
- Understand and confirm instructions, read common safety signs and forms, and report a problem clearly
- Recognise features of Australian spoken English and workplace idioms, and identify free help, including the AMEP and TIS National
Course details
- Format: online, self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: about 1.5 hours, including activities and the quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass (download as a PDF straight away)
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available through the site
Frequently asked questions
Is this course accredited? This workplace English course online is a non-accredited short course from Australian Salesmasters Training Co (ASTC), RTO 6854. It is not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
What level of English do I need? The course suits learners at about an intermediate level who can hold a simple conversation.
Does it mention free help with English? Yes. You learn about two free government services: the Adult Migrant English Program (AMEP) and TIS National.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.