Recognising and Reporting Abuse and Neglect in Aged Care and Disability is aged care abuse and neglect training for support workers across Australia. It suits people working in care homes, in people's homes or in the community, and it is online and self-paced.
Who this course is for
- Aged care support workers in care homes
- Disability support workers in people's homes or the community
- Staff who want to support the person, and look after themselves, after an incident
What you'll learn
- Explain the main types of abuse and neglect, including unreasonable use of restrictive practices and stealing
- Recognise patterns of signs that may point to abuse, neglect or elder abuse, without jumping to conclusions
- Apply the first steps when you suspect or are told about abuse or neglect: make the person safe, call 000 if needed, tell your supervisor, record the facts and preserve evidence
- Explain the Serious Incident Response Scheme under the Aged Care Act 2024, including the eight incident types, Priority 1 and Priority 2 timeframes and whistleblower protections
- Explain NDIS reportable incidents, the notification timeframes and your duty to tell your provider promptly
- Support the person's safety, dignity and choices after abuse or neglect, look after your own wellbeing, and use the right help lines
Course details
- Format: online, self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: about 1.5 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass (download as PDF straight away)
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available through the site
Frequently asked questions
Is this course accredited? No. It is a non-accredited short course and not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this cover the Serious Incident Response Scheme? Yes. It covers the scheme under the Aged Care Act 2024, including the eight incident types, Priority 1 and Priority 2 timeframes and whistleblower protections.
Does it cover NDIS reporting? Yes. It explains NDIS reportable incidents, the notification timeframes and your duty to tell your provider promptly.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.