This person-centred care training online course from Australian Salesmasters Training Co (ASTC) is about seeing and supporting the person, not just the tasks. It is for support workers and care workers in Australian aged care and disability services, in homes, residential care or community programs, and it is online and self-paced.
Who this course is for
- Aged care support workers in home care or residential care
- Disability support workers delivering NDIS supports
- Community program workers wanting a refresher on rights, choice and dignity
What you'll learn
- Explain what person-centred care is, its core principles, and how it differs from task-focused care
- Explain the Statement of Rights under the Aged Care Act 2024, Standard 1 of the strengthened Aged Care Quality Standards, NDIS principles and the NDIS Code of Conduct
- Apply dignity of risk and supported decision-making so people can make their own choices, including choices that involve some risk
- Support choice and control in daily routines, learn each person's life story, and communicate in the way that works for them
- Support cultural safety for Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, and LGBTIQ+ older people
- Protect privacy and dignity in personal care, and raise concerns through the right pathways, including the Aged Care Quality and Safety Commission and the NDIS Commission
Course details
- Format: online, self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: about 2 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this person-centred care training online accredited? No. It is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this cover dignity of risk? Yes. A lesson covers dignity of risk and supported decision-making, including choices that involve some risk.
Does it cover both aged care and the NDIS? Yes. It covers the Aged Care Act 2024 Statement of Rights, the strengthened Aged Care Quality Standards, NDIS principles and the NDIS Code of Conduct.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.