This dementia awareness training online explains what dementia is, how to communicate well and how to respond to changed behaviours without restraint. It is for care workers, family carers and front-line staff in Australia, and it is online and self-paced.
Who this course is for
- Aged care and community care workers
- Family carers
- Receptionists, drivers and retail staff who meet people living with dementia
- Anyone who wants to support people living with dementia respectfully
What you'll learn
- Explain what dementia is, describe the common types accurately, and use respectful, person-first language
- Identify early signs of dementia and respond within your role by observing, recording and reporting, leaving diagnosis to doctors
- Apply person-centred, simple, calm verbal and non-verbal communication
- Explain changed behaviours as communication of unmet needs, respond calmly without restraint, and describe restrictive practices rules in general terms
- Support daily living with dignity, and respond safely to walking about, falls, medication prompts and possible abuse, within your role
- Support family members, look after your own wellbeing, and connect people with verified Australian dementia support services
Course details
- Format: online and self-paced, with 6 narrated video lessons with captions, interactive activities and practice checks
- Time: about 1.5 hours, including the activities and the final quiz (allow longer if English is your second language or you replay lessons)
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this dementia awareness course accredited? No. It is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does it teach me to diagnose dementia? No. You learn to identify early signs and respond within your role by observing, recording and reporting, leaving diagnosis to doctors.
Is it only for aged care workers? No. It is also for family carers and front-line staff such as receptionists, drivers and retail staff who meet people living with dementia.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.