This is AI training for office administrators from Australian Salesmasters Training Co (ASTC). It shows you how to use an AI assistant for everyday admin work, from emails to meeting notes, and check everything before you rely on it, online and self-paced.
Who this course is for
- Administrative assistants
- Receptionists and front-desk staff
- Office coordinators
- Executive assistants in Australian workplaces
What you'll learn
- Identify admin tasks where AI helps, tasks needing extra care and tasks to keep away from AI
- Draft and improve work emails and replies with the right tone, and check every message before you send it
- Produce accurate minutes and summaries, and explain the NSW law, privacy guidance and consent steps for recording and transcribing meetings
- Use AI for reports, letters, formatting, scheduling, travel planning and list tidying, checking every detail
- Explain how the Privacy Act, Australian Privacy Principles and OAIC guidance apply to admin work, and keep confidential information and records safe
- Recognise and respond to phishing, payment redirection, CEO fraud and deepfake requests, and apply a personal AI workflow and checklist
Course details
- Format: online and self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: about 1.5 hours, including the quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this course accredited? No. This AI training for office administrators course is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion.
Can I use AI to take meeting notes? The course covers accurate minutes and summaries, and the NSW law, privacy guidance and consent steps for recording and transcribing meetings.
Does it cover scams aimed at admin staff? Yes. You learn to recognise and respond to phishing, payment redirection, CEO fraud and deepfake requests.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.