This short course shows you where AI tools can help safely with everyday tasks in aged care and disability support, and where they must never be used to decide. It is AI training for aged care workers from Australian Salesmasters Training Co (ASTC), online and self-paced, and part of ASTC's AI Skills series.
Who this course is for
- Support workers and care workers in aged care
- NDIS support workers and disability support staff
- Team leaders who set the rules for AI on shift
- Admin staff in aged care and NDIS services
What you'll learn
- Explain what generative AI is, why its output must always be checked, and the privacy golden rule in care work
- Identify care tasks where AI can help safely, and the decisions that stay with people: clinical judgement, medication, care decisions and incident severity
- Write accurate, objective and respectful care notes, using AI for wording only inside approved systems
- Explain how the Privacy Act, Australian Privacy Principles, OAIC guidance and NSW health privacy law protect health information, and use safe habits such as de-identification
- Explain how the Aged Care Act 2024, strengthened Quality Standards, NDIS Code of Conduct and Practice Standards, and incident reporting rules apply, and support dignity, choice, consent and cultural safety
- Use AI safely to communicate with clients and families, recognise AI-enabled scams targeting older people, and use a workplace AI checklist
Course details
- Format: online and self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: about 1.5 hours, including the quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this course accredited? No. This AI training for aged care workers course is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion.
Does this cover privacy and health information? Yes. You learn how the Privacy Act, OAIC guidance and NSW health privacy law apply when AI is used.
Can AI make care decisions? No. Clinical judgement, medication, care decisions and incident severity must stay with people.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.