This new supervisor training online course from Australian Salesmasters Training Co (ASTC) covers the essentials of stepping up to lead a team in an Australian workplace. It is for people who have recently been promoted to supervisor or team leader, or are about to be, and it is online and self-paced.
Who this course is for
- Newly promoted supervisors and team leaders
- Team members about to step into a lead role
- People now leading their former peers
What you'll learn
- Explain how the supervisor role differs from a team member's role, and apply strategies for your first weeks, including leading former peers
- Set clear expectations and run regular one-on-one meetings that support performance and wellbeing
- Apply a simple delegation and follow-up routine without micromanaging
- Give everyday feedback and handle performance concerns fairly, with documentation, and recognise when to involve HR
- Identify the key Australian employment rules supervisors work within, and when to check with HR or the Fair Work Ombudsman
- Explain how NSW work health and safety duties apply to supervisors, including consultation, reporting and incident response
- Build psychological safety, respect and fair workloads, recognise when someone may need support, and plan your own development
Course details
- Format: online, self-paced, 7 narrated video lessons with captions, activities and practice checks
- Time: about 2 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this new supervisor training online accredited? No. It is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this cover delegating and giving feedback? Yes. There is a lesson on delegating and following up, and another on feedback and performance concerns, including when to involve HR.
Does it cover leading former peers? Yes. The first lesson covers how the role changes when you step up, with strategies for your first weeks, including leading former peers.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.