This resilience at work training online course from Australian Salesmasters Training Co (ASTC) gives you practical ways to handle pressure at work and to support the people around you. It is for Australian employees and team leaders in any industry, and it is online and self-paced.
Who this course is for
- Employees under pressure at work
- Team leaders who want to support colleagues
- Workers who want to know where to get help
What you'll learn
- Explain resilience as learnable skills and supports, and the shared roles of workers, leaders and workplaces in wellbeing
- Explain the stress response, recognise too much stress, and describe burnout as the World Health Organization defines it
- Identify common psychosocial hazards, outline the employer's duty to manage them under NSW WHS law, and explain the right to disconnect
- Apply self-management strategies: workload conversations, boundaries, breaks and recovery habits
- Apply reframing, choose between problem-focused and emotion-focused coping, and use self-compassion when things go wrong
- Recognise when a colleague may be struggling and start a caring, private conversation using the R U OK? steps, without diagnosing
- Identify where to get help: the EAP, a GP, verified Australian support services, and when to call triple zero (000)
Course details
- Format: online, self-paced, 7 narrated video lessons with captions, activities and practice checks
- Time: about 2 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this resilience at work training online accredited? No. It is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this cover psychosocial hazards and the employer's duty? Yes. It covers common psychosocial hazards, the employer's duty to manage them under NSW WHS law, and the right to disconnect.
Will it teach me to diagnose a colleague? No. It teaches you to recognise when a colleague may be struggling and start a caring, private conversation using the R U OK? steps, without diagnosing.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.