Using AI at Work is AI training for employees who want to use AI tools safely and well, with no technical background needed. It suits office, admin, sales and small-business staff, and it is online and self-paced.
Who this course is for
- Office and admin staff starting to use AI tools
- Sales team members who draft emails and proposals
- Small-business owners and their staff
What you'll learn
- Explain what generative AI is, how it produces text and images, and why it can be confidently wrong
- Identify everyday tasks where AI helps, tasks that need extra care, and tasks where AI should not be used
- Apply a simple prompt structure (role, task, context, format and examples) and refine results by continuing the conversation
- Apply a checking routine for accuracy, sources, bias, tone and Australian context, and explain why people stay accountable for AI-assisted work
- Explain how the Privacy Act 1988 and OAIC guidance apply to using AI, and use safe habits for personal and confidential information
- Explain the general Australian copyright position on AI content, and recognise and respond to AI-enabled scams and deepfakes
- Apply Australia's AI Ethics Principles and current Australian Government guidance using a personal AI use checklist
Course details
- Format: online, self-paced, 7 narrated video lessons with captions, activities and practice checks
- Time: about 2 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass (download as PDF straight away)
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available through the site
Frequently asked questions
Is this course accredited? No. It is a non-accredited short course and not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Do I need technical skills? No. The course explains generative AI in plain language and is designed for people with no technical background.
Does it cover privacy and copyright? Yes. You look at how the Privacy Act 1988 and OAIC guidance apply to using AI, and the general Australian copyright position on AI content.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.