360 degree feedback training from Australian Salesmasters Training Co (ASTC) shows you how the process works, from designing the questions to turning a report into a development plan. It is for people who give or receive 360 feedback, and it is online and self-paced.
Who this course is for
- Team leaders and managers who will run or take part in 360 feedback
- HR staff who plan and manage 360 processes
- Employees who will give feedback as raters
- Anyone about to receive a 360 report
What you'll learn
- Explain what 360 degree feedback is, how the Johari window shows its value, and what it can and can't do
- Design clear, relevant questions, a fair rating scale and useful open-comment prompts
- Choose suitable raters and plan, brief and run a fair 360 process from pilot to evaluation
- Apply good anonymity practice and the basics of Australian privacy law when handling 360 feedback
- Give specific, fair feedback and prepare to receive feedback with an open, constructive mindset
- Read a 360 report, agree a development plan, and avoid misusing 360 feedback
Course details
- Format: Online, self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: About 1.5 hours, including the activities and the final quiz (allow longer if English is your second language or you replay lessons).
- Assessment: Online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: Participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this course accredited? No. It is a non-accredited short course and not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this course cover privacy and confidentiality? Yes. One lesson covers confidentiality and personal information, including good anonymity practice and the basics of Australian privacy law.
Will I learn how to choose raters? Yes. You learn to choose suitable raters and plan, brief and run a fair 360 process from pilot to evaluation.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at October 2026, not legal advice.