This renters rights NSW course explains what you can and can't be charged, what your landlord must do and where to get help when you rent in New South Wales. It's for anyone renting or about to rent a home in NSW, and it's online and self-paced.

Who this course is for

  • Students and workers moving into a first rental
  • Families renting in NSW
  • People new to Australia
  • Renters with pets, or who want one

What you'll learn

  • Your rights when applying, what you can and can't be charged, and how to complete the condition report and lodge your bond
  • How to pay rent without extra fees, which rent records you can ask for, and the NSW rent increase rules
  • The minimum standards, urgent versus non-urgent repairs, and how to request repairs in writing and keep records
  • How to apply for a pet, how a landlord can respond, the timeframes, and your options if refused
  • Lawful reasons and notice periods for a landlord to end a tenancy, how you can end your own, and how to get your bond back
  • Where to get help, and how to use evidence to resolve a dispute through NSW Fair Trading, a Tenants' Advice service or NCAT

Course details

  • Format: online, self-paced, 6 narrated video lessons with captions, activities and practice checks
  • Time: about 1.5 hours, including the activities and the final quiz
  • Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
  • Certificate: Certificate of Completion when you pass
  • Includes: participant guide PDF to keep
  • Price: $99 AUD per person; group bookings available

Frequently asked questions

Is this course accredited? No. It's a non-accredited short course, not nationally recognised training. You receive an ASTC Certificate of Completion.

Does it cover pets in a rental? Yes. You'll learn how to apply, how a landlord can respond, the timeframes, and your options if you're refused.

Does it explain how to get my bond back? Yes. It covers lodging your bond, how a tenancy can end, and how to get your bond back.

This is a non-accredited short course and is not nationally recognised training. General information only, current as at November 2026; not legal advice.