This privacy awareness training online course from Australian Salesmasters Training Co (ASTC) shows you how to collect, use, store and share personal information properly. It is for anyone who handles customer and patient details, staff records, emails, forms and files at work, and it is online and self-paced.
Who this course is for
- Administration and front-desk staff handling customer or patient details
- HR and payroll staff keeping staff records
- Small business owners and managers who need privacy training for employees
What you'll learn
- Identify personal and sensitive information, and explain the purpose of the Privacy Act 1988 and the 13 Australian Privacy Principles
- Explain who must comply with the Privacy Act, including the small business and employee records exemptions, NSW public sector privacy laws and the 2024 to 2026 reforms
- Apply the rules for collecting personal information, getting valid consent, and giving collection notices and privacy policies
- Apply the rules for using and disclosing personal information, including secondary purposes, direct marketing, overseas disclosure and government identifiers
- Keep personal information secure and accurate, destroy old data, and handle access and correction requests
- Recognise a data breach, follow the contain, assess, notify and review steps of the Notifiable Data Breaches scheme, and use a workplace privacy checklist
Course details
- Format: online, self-paced, 6 narrated video lessons with captions, activities and practice checks
- Time: about 1.5 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available
Frequently asked questions
Is this privacy awareness training online accredited? No. It is a non-accredited short course and is not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this cover the Australian Privacy Principles? Yes. It covers the Privacy Act 1988 and the 13 Australian Privacy Principles.
Does it cover what to do after a data breach? Yes. The final lesson covers the contain, assess, notify and review steps of the Notifiable Data Breaches scheme, plus a workplace privacy checklist.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.