Change Management is a change management course online for anyone who leads change or lives through it at work. It suits team leaders, supervisors and business owners, and it is self-paced.
Who this course is for
- Team leaders and supervisors
- Business owners
- The people everyone turns to when something new arrives
What you'll learn
- Explain why change needs to be managed and identify the steps and components of a change strategy
- Identify the roles, qualities and membership of an effective change team and use a stakeholder analysis to plan support
- Apply WIIFM thinking, SWOT analysis, honest communication and appreciative inquiry to build people's support for a change
- Explain the five elements of the Prosci ADKAR Model and use it to find where a person is stuck in a change and how to help
- Identify when Australian workplace and work health and safety laws require consultation about change, and distinguish these legal duties from good practice
- Develop the key parts of a change management plan and a communication plan, and use practical tools to roll out a change and respond to concerns
- Apply status meetings, measurement, recognition, resilience and flexibility to keep a change on track and make it stick
Course details
- Format: online, self-paced, 7 narrated video lessons with captions, activities and practice checks
- Time: about 2 hours, including activities and the final quiz
- Assessment: online quiz, marked automatically, 3 attempts, 80% to pass
- Certificate: Certificate of Completion when you pass (download as PDF straight away)
- Includes: participant guide PDF to keep
- Price: $99 AUD per person; group bookings available through the site
Frequently asked questions
Is this course accredited? No. It is a non-accredited short course and not nationally recognised training. You receive an ASTC Certificate of Completion when you pass.
Does this cover the Prosci ADKAR Model? Yes. You learn the five elements of the Prosci ADKAR Model and use it to find where a person is stuck in a change.
Is there a worked example? Yes. One fictional business, Harbourline Logistics, runs through every lesson so you can see each tool in action.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at October 2026, not legal advice.