By the end of this course, you should be able to:
- List the steps necessary for preparing a change strategy
- Describe the WIFM – the individual motivators for change
- Relate the five dimensions of the ADKAR model for understanding change
- Use needed components to develop change management and communications plans
- Employ strategies for gathering data
- Utilise methods for leading change project status meeting and celebrating success
- Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
- Use strategies for aligning people with a change
- Describe the importance of resiliency in the context of change
- Explain the importance of flexibility in the context of change
