Using Claude for Office and Admin is a practical short course from Australian Salesmasters Training Co (ASTC), delivered on ASTC Online. It shows office, reception and admin staff how to do everyday tasks in Claude, Anthropic's AI assistant: emails and replies, minutes from notes and transcripts, summaries of long documents, letters, forms and procedures, and Word, Excel and PowerPoint files.
It's part of the Claude Skills series. It builds on Getting Started with Claude (the full tour of Claude) and is the hands-on companion to the brand-neutral AI for Office and Admin short course. Australian privacy law, copyright and scams are covered in depth in Using AI at Work.
By the end you will be able to:
- explain what Claude is, the difference between personal and work plans and their privacy settings, why every answer must be checked, and set Claude up for everyday admin work
- apply Claude to draft new emails and replies from checked facts, refine tone and length, use email connectors safely, and check every message before it is sent
- apply Claude to turn meeting notes and transcripts into accurate minutes, action lists and follow-ups, explain the NSW recording law and OAIC guidance on consent, and store the results properly
- apply Claude to summarise, extract key details from and compare long documents you are allowed to share, recognise prompt injection, and check every result against the original
- apply Claude to create letters, templates, forms and procedures, create and check Word, Excel and PowerPoint files, and use the Microsoft 365 add-ins and Google Workspace connectors safely
- explain how the Privacy Act, OAIC guidance and account type affect what goes into Claude, use placeholders, incognito chats, deleting and memory settings, use connectors and agent features safely, and apply a personal Claude admin routine
What's included: 6 narrated video lessons with captions, interactive drag-and-drop activities and practice checks, a participant book (PDF) to keep, an online final quiz (marked automatically, 3 attempts, 80% to pass) and a Certificate of Completion.
Time: about 1.5 hours, including the activities and the final quiz (allow longer if English is your second language or you replay lessons). Study online at your own pace through ASTC Online.
This is a non-accredited short course and is not nationally recognised training. Any legal content is general information current as at November 2026, not legal advice.